I was impressed initailly with Michael's warm greeting. He has excellent listening skills and made every effort to meet our expectations. He answered all of our questions, reviewed a number of options to fit our needs and budget, and was able to help us select a vehicle that we will be pleased to own. I will recommend Michael to all of my freinds and neighbors and will remain a Honda customer for the future. Our daughter will be in the market for a vehicle soon I will absolutely urge her to contact Maichael and I will feel comfortable in the knowkledge that she will be treated fairly and professionally. Thank you.