This was our first Honda purchase. Doing our shopping over the internet, our sales person, Bob, was very responsive from the beginning and the sales managers were straight-forward in their dealings.  He made sure any issues with my new Odyssey were addressed right away and was very accomodating to my and my wife's schedule needs in order to sign papers with the finance manager so my wife could get in and out quickly. We also liked the way our finance manager, Vic, presented us money-saving financial options.  Highly recommend Bob and Vic and Honda of Lisle as a great place to shop and buy a car.